Pre-order Terms and Conditions


These Pre-Order Terms and Conditions (these "Terms") govern the placing of pre-orders ("Pre-Order") with Mammotion Tech (Hongkong) Co., Limited ('Mammotion"or "The Company"). Please read these terms carefully before submitting your Pre-Order of LUBA Series Robot Lawn Mower ("Products"). By submitting your Pre-Order, you agree to be legally bound by these terms.


SECTION 1 - PRODUCTS AND CAMPAIGN INTRODUCTION 


This LUBA Series PRE-ORDER (“Campaign”) is organized by Mammotion and is only available on mammotion official website. This Campaign with up to 20% off discounted prices and 3 sets of blades gift will run from January 16, 2023 (PST) until February 16, 2023 (PST) (“Campaign Period”). This Campaign is available for the countries including Germany, Austria, Switzerland, UK, USA and Canada, excluding remote areas or islands. (The specific delivery area is subject to the check out page).Mammotion reserves the right to shorten or extend the Campaign Period at any time with notice. 


SECTION 2 - PRE-ORDER REGISTRATION


You will be required to provide certain information for your order, such as your address and billing information. You represent and warrant that all the information you provided is accurate, and you shall ensure that such information is kept current. 


SECTION 3 - PAYMENT


To secure your place in the delivery queue, you will need to pay a minimal reservation deposit. When placing a Pre-Order, you will be charged a $600 deposit for US and CA (€600 for DE, AT and CH; £600 for UK) for your order of LUBA AWD 5000/3000 and a $300 deposit for LUBA AIR 1000 (€300 for DE, AT and CH; £300 for UK). The moment your device arrives at the local warehouse, we will send you an email to settle the remainder of your order balance, with the deposit deducted. You will be given 3 days of notice, in which you can complete the transaction and effect the payment. The only way to pay the final payment is via Mammon's official website.


The purchase price of Luba Series product does include shipping costs,import duties,taxes and other government charges.Methods of payment accepted are Paypal, Shopify payment including Apple Pay, Facebook Pay, Google Pay, Shop Pay, Sofort, iDEAL, EPS and Bancontact..Your placing of a Pre-Order constitutes your express agreement to the company charging of your provided payment method at such time.


SECTION 4 - SHIPPING


Delivery of pre-orders will immediately begin after all Kickstarter pledges have been fulfilled. The expected shipping date will be by May 2023. Such a date is only an estimate and is subject to change. The products will be shipped in the order in which your final payment is received by the Company.


Mammotion does not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase. The product withdrawal fee due to inaccurate address information will be the responsibility of the customer. We will send you a confirmation email before delivery and you can also update your information prior to your product being shipped by sending an e-mail to support@mammotion.com. When your order has been delivered, you will receive an email with tracking information.


SECTION 5 - CANCELLATION / REFUND



Please note, in the event, you decide to cancel your pre-order, the deposit will be fully refunded. If the full payment is not received within 7 days following our first email to collect the payment, your order will be considered canceled, and your deposit fee will be refunded. A refund will be considered a waiver of the deal. Refunded users are not eligible for this Campaign's discounted price. Please note that all orders are non-transferable. 


Mammotion reserves the right to disqualify Customer that does not comply with the Terms herein. If Customers are discovered to be using or have used improper means to participate in this Campaign, Mammotion reserves the right to cancel the eligibility with notice.


SECTION 6 - ADDITIONAL TERMS & CONDITIONS


The purchase of the Products is subject to additional terms and conditions provided by the Company, including in respect of any software included in the Products or intellectual property embodied in the Products or data collected by the Products. Your purchase of the Product will be subject to Mammotion's After-Sales Policy.


SECTION 7 - PRIVACY


To participate in this Campaign, the Customer also consents to the collection, use, disclosure, transfer, storage and such other processing of the personal data provided, including name, contact details, address, device details, purchase information by Mammotion for the purposes relating to the Campaign pursuant to all applicable personal data protection laws in the United States of America. Mammotion will use and process the personal data provided for lawful purpose directly related to the running of this Campaign including but not limited to the purposes of promotional events, advertising, marketing and any administrative matters to facilitate the management and organizing of this Campaign. For more information on how Mammotion protects personal data and how you can exercise your rights to access, correct and limit the personal data provided herein, please visit and read Mammotion's Privacy Policy. If you object to the processing of personal data for the purposes stated herein, you cannot participate in this Campaign.


SECTION 8 - DISCLAIMER


Mammotion shall not be responsible for any losses or damages directly or indirectly incurred by any party including the customer in connection or arising from acts or omissions or in any way related to this campaign.The customer agrees to discharge and release mammotion from any liabilities and claims (including from breach of contract, tort, negligence or any other cause of actions at law or equity) arising out of or in any way connected to this campaign or to the customer’s entry in the campaign.


SECTION 9- CHANGES TO THE TERMS


Mammotion reserves all the rights at all times to modify or amend the Pre-Order Terms and Conditions without giving any prior notice to any party.