These MAMMOTION After-Sales Policies (these “Policies”) only apply to MAMMOTION products you purchased from MAMMOTION authorized retailers or MAMMOTION directly for your own use and not for resale. By using your MAMMOTION product, you agree to be bound by these Policies. If you are not eligible or do not agree to any of the Terms, do not use your MAMMOTION product.When receiving service, MAMMOTION is responsible for loss or damage to your product only while it is in MAMMOTION's possession or in transit, if MAMMOTION is responsible for transportation.MAMMOTION is not responsible for loss or disclosure of any data, including confidential information, proprietary information, or personal information, contained in a product.
What Will MAMMOTION Do
MAMMOTION will attempt to diagnose and resolve your problem by telephone, e-mail or online chat. MAMMOTION may direct you to download or install particular software updates. If your problem cannot be resolved over the telephone or through the application of software updates, you may be required to deliver the product to MAMMOTION for further examination or local MAMMOTION’s appointed service centers.
What This Limited Warranty Does NOT Cover
All the damages caused by misuse or not following the user manual and below：
1) Third party claims against you for damages;
2) Loss, damage or disclosure of your data;
3) Special, incidental, punitive, indirect or consequential damages, including but not limited to lost profits, business revenue, goodwill or anticipated savings. In no case shall the total liability of MAMMOTION, its affiliates, suppliers, resellers, or service providers for damages from any cause exceed the amount of actual direct damages, not to exceed the amount paid for the product.
Product and Part Replacement
When after-sales service involves the replacement of a product or part, the replaced product or part becomes MAMMOTION’s property and the replacement product or part becomes your property. Only unaltered MAMMOTION products and parts are eligible for replacement.
Replacement products or parts provided by MAMMOTION may not be new, but it will be in good working order and at least functionally equivalent to the original product or part’s warranty.
A replacement product or part shall be covered for the time remaining in the original product’s warranty.